Pictured is the heading from our More Than Ordinary Lives website. The underlying theme to our writing is people perceived as ordinary doing extraordinary things because of their persistence and decisions rather than innate superior ability.

In 2017, prior to the release of our first novels, Kit and I learned we would need a website. All I knew about websites was how to open one by clicking. We sought professional website designers. But in an amazing insight, I realized that hiring an expert would make us dependent on him to manage it and make changes. Therefore, this old man spent a hundred hours learning how. The result is a non-spectacular but functional and useful website.

The problem is that our website host has not remained static during the last eight years. They are constantly evolving their services.  In technology, 2017 is ancient times. Things I knew how to do no longer work. Try getting a person to talk to. Their automated help, powered by AI, is frustrating because describing your problem in a few words can be impossible. And, as I’ve pointed out before, AI frequently gives you steps that are no longer available.

During a recent problem that stymied me, I used more-than-ordinary persistence to get to a live person online. To the company’s credit, he patiently waited an hour while I tried his remedies on a split screen. Finally, he asked, “Did you double-click rather than single click on the picture?”  It worked!  I apologized for being an idiot. But the rep corrected me. “It used to be a single click. Our designers changed it to double click.”

I didn’t need to ask, “How was I supposed to know that?”  He expressed understanding my frustration. Knowing it wasn’t his fault, I gave him a stellar rating afterwards.

Nearly every technology we need for operating in 2025 is constantly changing. I feel like I’ve become its slave.

Drew